Leading company in Consumer Credit, belonging to bank leader in Europe.

Present in France, UK, Scandinavian Countries, Germany, Spain, Portugal, Belgium, Switzerland and Italy.

Our mission: To organize the setting-up of our client in Poland.

Making a market study allowing them to position their supply.
Defining the platform for the processing of claims.
Drawing up a proposal for collaboration with an important local Bank.

A complete study of the market and in particular of our client´s competitors.
Definition of their positioning (products, rates, marketing).
Selection of five possible claims managers and comparative analysis of each one.
Presentation of business model allowing our client to persuade their partner to sell their products through their network of agencies.

International Insurance Company, present in Germany, Belgium, Holland, Luxembourg, Norway, Portugal, Czech Republic, Spain, Sweden.

Our mission : to improve their presence in Spain by dynamising their distribution network.

To make an analysis of their distribution network.
To propose a business model leading to increase in sales, to higher productivity without an increase in costs.

A complete analysis of their distribution network including a study on sales statistics and an in-depth study of their agencies, brokers and offices.
Comparison of their results with the results of their competitors in Spain and Europe.
Proposal consisting of measures of organizational changes, modification of remuneration system, introduction of follow-up indicators and new products of higher profitability. 

Introduction of pilots which increased their sales between 15 and 25%.

The client decides to introduce this solution on a national level.

Set-up of a bank’s insurance back office

Background:

The leading consumer credit bank in Poland supplies insurance products. In order to improve its service and profitability, the bank also decides to manage claims.

This new activity, which until now had been managed by insurance companies, implies on the bank’s part:

• A clear definition of financial, technical, commercial and IT workflows

• Recruitment of professional insurance staff – both administrative and medical

• Training of its sale and management staff to not only provide its clients with first-rate service but also for the bank to obtain, from the controlling authorities, all necessary permits to act as insurance distributor.

• Developed, working along side both Bank and the providing insurance company, all workflows enabling the Bank to serve its clients and its distribution networks without interruption and ensuring that the insurance company obtained all necessary information for the daily control of its business.

• Put forward a selection of qualified staff for the management of this new activity and also participated in internal recruitment processes

• Trained staff – a total of 96 training hours – and carried out all official exams for the bank to obtain its agent’s licence from the insurance controlling authorities.

Set-up in a new country

Background:

An insurance multinational, looking to set-up business in Poland, calls upon our services to investigate the following options:

• Setting-up by creating an activity from scratch

• Setting-up through a local partner

• Buying a local company

This set-up in a new country implies:

• A technical, financial and also cultural evaluation of each solution

• A study of potential partners and companies which could be purchased

• A comparative analysis of advantages and inconveniences of each solution with their respective financial simulations

• An analysis of whether our client was able to launch such an operation

• Lead, on behalf our client, two polish insurance companies Due Diligence

• Introduced our client to various partners interested in agreements (distribution, technical cooperation, creation of a joint company)

• Designed for each solution a complete set-up plan with financial simulations, a SWOT analysis and recommendations.

Organising the sale of an IT systems company

Background:

The owners of a family-run business, specialising in IT systems, are looking to sell their business. In order to trade it at a good price, the company requires restructuring and needs all necessary paperwork as per European standards.

This sale means:

• A complete audit of the company

• An evaluation of the company, which operates in different fields

• A clear definition of business flows to enable a potential buyer to understand the business and to have the adequate paperwork, without depending on any of the key people.

INOV Finance carried-out a company audit and:

• Put forward a recommendation booklet explaining and suggesting improvements for each department of the company

• Provided an exact evaluation

• Developed flow models enabling the company to describe its business in such a way to ensure its future.